Fares & payments: The OùRA ! Card
Fares & payments: The OùRA ! Card
The Oùra card for your trips in Isère !
This contactless card allows you to travel on the entire network, the Isère urban networks, the TCL and TER networks, with a single card.
By allowing you to load several passes or tickets, it works like an electronic purse and can be kept for an average of 5 years.
The general conditions of use
To fully understand how to use the Oùra card, you can consult the rules for using the Oùra card.
For more information on the use of tickets, you can consult the general conditions of sale and use in the transport regulations.
Printed forms
How to get your Oùra card
Nominative Oùra card:
The nominative Oùra card is mandatory if you are entitled to discounts or if you travel with an annual pass.
The Oùra card is strictly personal. It contains your discount rights and justifies the purchase of reduced-fare tickets. It has a lifespan of about 5 years.
It will cost you €5 to create it and will come with a free case when you buy your first card or when you renew it (€0.50 for all other situations).
It can be established in the commercial agencies of the network or by mail* by downloading this form.
* The shipping costs are 3€ + 1€ extra in case of multiple shipments (maximum 4 cards).
How to get it?
1 - fill out the "Oùra card application" form and attach a passport photo and any documents proving your discount.
2 - send the form to cars Région services - 11, place de la gare - 38000 Grenoble
3 - Once the card has been issued, it will be sent to your home address.
In the event of loss or theft, your tickets will be replaced with a new card (cost €8). School users under regional jurisdiction must comply with the established procedure; see our School Transport page.
When its validity expires, your card must be renewed (cost €3).
Anonymous Oùra card
The anonymous Oùra card is for you if you have chosen to travel without a discount or if you do not wish to declare yourself as a customer.
No proof of identity is required to obtain an anonymous Oùra card.
Please note that if your card is lost or stolen, the tickets contained in it cannot be reconstituted on a new card.
The price is also 5€.
How do I get it?
Go to the sales office of your choice, no proof is required.
How to get your Oùra card
School users under regional jurisdiction (excluding urban areas) must complete the procedures relating to their Oùra card on laregionvoustransporte.fr.
Personalized Oùra Card:
A personalized Oùra card is required if you benefit from discounts or if you travel with an annual pass.
The personalized Oùra card is strictly personal. It contains your discount entitlements and justifies the purchase of reduced-fare tickets. It has a lifespan of approximately 5 years.
It will cost €5 to create and will come with a free card holder for your first card or upon renewal (€0.50 for all other situations).
It can be created online, at any of the network's sales agencies, or by mail* by downloading this form.
* Shipping costs are €3 + an additional €1 for multiple shipments (maximum 4 cards).
How to get it?
1 - fill out the "Wherea Card Application" form and attach an ID photo + documents justifying your possible reduction.
2 - send the whole thing to cars Région services - 11, place de la gare - 38000 Grenoble
3 - once established, the personalized Oùra card will be sent to your home.
In the event of loss or theft, your tickets will be replaced with a new card (cost €8).
When its validity expires, your card must be renewed (cost €5).
Anonymous Oura card
The anonymous Oùra card is for you if you have chosen to travel without a discount or if you do not wish to register as a customer.
No proof is required to issue an anonymous Oùra card.
Please note that if your card is lost or stolen, the tickets it contains cannot be replaced on a new card.
It also costs €5.
How to get it?
Go to the sales agency of your choice, no proof is required.
Frequently asked questions
View the most frequently asked questions about the Oùra! card and how to use it
--> Check the Oùra! FAQ (PDF - 5mo)
How to use your card?
Once you have purchased your ticket and loaded it onto your Oùra card, remember to validate it so that you can travel in compliance with the law each time you board a vehicle, including when transferring.
In the event of a checkpoint, you must systematically present your Oùra card to the inspector.
