Fares & payments: The OùRA ! Card
Fares & payments: The OùRA ! Card
The Oùra card for your trips in Isère !
This contactless card allows you to travel on the entire network, the Isère urban networks, the TCL and TER networks, with a single card.
By allowing you to load several passes or tickets, it works like an electronic purse and can be kept for an average of 5 years.
The general conditions of use
To fully understand how to use the Oùra card, you can consult the rules for using the Oùra card.
For more information on the use of tickets, you can consult the general conditions of sale and use in the transport regulations.
Printed forms
How to get your Oùra card
School users under regional jurisdiction (excluding urban areas) must complete the procedures relating to their Oùra cards on laregionvoustransporte.fr
Personalized Oùra Card :
A personalized Oùra card is required if you benefit from discounts or if you travel with an annual pass.
The personalized Oùra card is strictly personal. It contains your discount entitlements and justifies the purchase of reduced-fare tickets. It has a lifespan of approximately 5 years.
It will cost €5 to create and will come with a free card holder for your first card purchase or renewal (€0.50 for all other purchases).
It can be created online, at any of our network's sales agencies, or by mail* by downloading this form.
* Shipping costs are €3 + an additional €1 for multiple shipments (maximum 4 cards).
How to get it?
1 - Complete the "Oura Card Application" form and attach a passport photo and supporting documents to prove your discount.
2 - Send both documents to cars Région Services - 11 Place de la Gare - 38000 Grenoble.
3 - Once issued, your personalized Oùra card will be sent to your home.
In case of loss or theft, your tickets will be replaced with a new card (cost €8). School users under regional jurisdiction must follow the established procedure; see our School Transport page.
When its validity expires, your card must be renewed (cost €3).
Anonymous Oùra Card
The Anonymous Oùra Card is for you if you have chosen to travel without a discount or if you do not wish to register as a customer.
No supporting documentation is required to issue an Anonymous Oùra Card.
Please note that if your card is lost or stolen, the tickets it contains cannot be replaced on a new card.
It also costs €5.
How do I get it?
Visit the sales agency of your choice; no proof is required.
Frequently asked questions
View the most frequently asked questions about the Oùra! card and how to use it
--> Check the Oùra! FAQ (PDF - 5mo)
How to use your card?
Once you have purchased your ticket and loaded it onto your Oùra card, remember to validate it so that you can travel in compliance with the law each time you board a vehicle, including when transferring.
In the event of a checkpoint, you must systematically present your Oùra card to the inspector.